Delivery and Payment

Call or WHATSAPP us at +255 764 938 686
 
We will call you to confirm ANY and ALL orders. We cannot deliver any items without speaking to you first
 
 
PAYMENTS
The following payments can be accepted:
  • Cash on Delivery (or pickup)
  • Mobile Money (MPESA, AIRTEL MONEY, TIGOPESA etc) through MASTERPASS 
 
DELIVERY
  • We can usually deliver anywhere in Tanzania and Kenya
  • Items can be picked up at either of our 2 retail locations (DSM City centre + Oysterbay)
  • Delivery generally takes 1-5 days within Tanzania and 3-7 days to Kenya
  • Due to irregular deliver prices, we will ALWAYS confirm charges with you.
General charges for 1kg item:
  • within DAR ES SALAAM - 5,000/-
  • within Tanzania (outside Dar es Salaam) - 10,000/-
  • Nairobi - 15,000/-
  • Kenya (outside Nairobi) - will be confirmed on order
 
RETURNS AND EXCHANGES
 
We will generally EXCHANGE any items if it is UNOPENED within 3 DAYS.
 
We do not exchange:
  • Breast pumps
  • Underclothing (underwear/vests/socks/bras etc)
  • Opened/Used items
  • Swimwear
  • Books
We always do our best to satisfy customers and take responsibility for our products.
 
We can be reached through telephone and Whatsapp @ +255 764 938 686